Robbery Prevention & Response Tips for Better Business Security

Jan 05, 2022


Business crime is always difficult to deal with, but a robbery can be especially distressing. While the FBI says that a majority of store robbery cases are simply “crimes of opportunity,” and not targeted, it sure doesn’t feel that way when you’re the victim.

Robberies steal from your bottom line in the most violent way possible, shaking up your employees and scaring off customers. Even in the event of a burglary, when no one is present on-site, there’s a feeling of violation and unease that settles over a business. Nobody wants to feel unsafe when they’re at work.

That’s why it’s so important to put a robbery prevention and business security plan into place, even if you’re not a cash-only business or other higher-risk operation. Here are our best tips for preventing and responding to robberies in the workplace:

Robbery Prevention Basics

DON’T

  • Don’t have less than two employees on staff at any given time.
  • Don’t leave back entry doors unlocked when not in use.
  • Don’t keep a lot of cash in the register.
  • Don’t block the view of the register from outside.
  • Don’t skip the drug screenings, background and reference checks for new hires.
  • Don’t balance the cash register out in the open.

DO

  • Install a monitored alarm system and consider adding intelligent video monitoring to deter business crimes.
  • Install high-def, IP surveillance cameras in both visible and hidden locations.
  • Make frequent bank deposits using varied routes and employees in an unmarked bag.
  • Greet all patrons who enter the business, making eye contact with each one.
  • Keep all areas well lit, and keep windows clear of displays and signs.
  • Trim bushes and trees, which typically serve as hiding places.
  • Use markings on the doorway to determine the height of the robber.
  • Use a dual key, drop, or delay-action time-lock safe. Post signs alerting would-be criminals of the procedure.
  • Provide info about your business security systems to employees only on a “need-to-know” basis.

Businesses looking for maximum protection from criminal threats may also want to consider integrated security, a new offering from Per Mar that combines intelligent video monitoring and thermal cameras to deter, detect and respond to robbery threats before it's too late.

No matter how many security procedures you put in place, your business may still fall victim to a robbery. Be sure your staff knows how to handle these situations by creating clear written procedures and discussing them often. Having them top of mind will keep employees from freezing or panicking when the unexpected happens!

What should your staff do, and not do, in the event of a business or store robbery?

DON’T

  • Don’t encourage the use of violence or weapons.
  • Don’t volunteer additional help (but do follow all demands).
  • Don’t follow or chase after the robber.

DO

  • Make personal safety the top priority, above all else.
  • Train employees to stay calm and comply with robbers’ demands.
  • Discreetly activate the panic alarm.
  • Move slowly and announce any other employees still on-premises.
  • Lock the doors and call the police once the burglar is gone.
  • Note the burglar’s method of escape and direction of travel.
  • Ask any witnesses to stay for the police report.
  • Install business security cameras and an alarm system with 24/7 alarm monitoring if you hadn’t already done so!

A robbery or burglary is more likely to occur when the perceived reward (profit) is greater than the perceived risk (being arrested). By implementing proven robbery prevention strategies, you can decrease the perceived reward and increase the risk, forcing criminals to look for other “targets of opportunity.”

Per Mar can help design the ideal crime prevention strategy for your business. Contact us for a free evaluation of your business’ security!



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