Everyday Rock Stars: Chicago

Dec 12, 2019

In 2019 Per Mar launched its Everyday Rock Star Program. This program is a way for the company to acknowledge “Rock Star” employees throughout the Security Officer Division. These employees continually go above and beyond. They are leaders in their workplace and truly carryout the mission and values of Per Mar.

This blog highlights the Rock Stars from our Chicago Branch. We asked each Rock Star a few questions to get to know them personally. Take a moment to learn about the person behind the Security Guard uniform!

Sofia Lymberopoulos

Sofia Lymberopoulos

Who is someone you admire, and why?
I admire my bosses: Jason, Bruce, Brock, and Mike. They all have positive energy and an open door policy. They address concerns, take action, and are open to new ideas. They have been very supportive through my personal health needs. They are caring and like family.

What’s a typical day like for you?
I work the front desk at the school, checking in visitors and students and monitor security cameras. If I see something on a security camera, I dispatch other security officers to the location. I assist deans with situations when issues arise.

Do you have any skills or talents that most people don’t know about?
I am a licensed cosmetologist.

What do you think are the best skills that you bring to your job?
Awareness, positivity, and a willingness to learn and grow.

Name three words that you describe you.
Friendly, positive, open-minded.

What’s a goal you have for yourself that you want to accomplish in the next year?
My goal is to learn and grow with Per Mar and to do my job well.

What are some causes you care about?
Breast Cancer Awareness.

If you could go back in time and visit yourself on your first day on the job, what would you tell yourself?
It is challenging to work with teenagers, but just stay positive and it will be great.

Best piece of advice somebody ever gave to you?
The best piece of advice I have been given is to constantly stay aware. I use this advice not only as I am doing my job, but in my everyday life because you never know what can happen.

What opportunities for self-improvement have you been given in this role?
I have learned so much and have been given more responsibilities throughout my time with Per Mar.

What skills have you perfected as a result of working at Per Mar?
As a result of working for Per Mar and being entrusted with responsibilities, I have perfected creating a consistent environment at the various posts. When new co-workers are brought on, I help train them, so everyone that works the front desk or cameras is consistent with our students, staff, and visitors.

What have you felt proud about accomplishing in your time here?
I am very proud of how much I have grown in my time with Per Mar.

What about your job makes you want to jump out of bed every morning?
Everyone is more than a team, they are family. I truly am blessed to work here and for Per Mar.

How do you define success and how do you measure it?
Success to me is willing to learn and grow and then doing a job well.

Theodore Hayes

Theodore Hayes

Who is someone you admire, and why?
Dr. George Thompson, Author of Verbal Judo: The Gentle Art of Persuasion. He has trained thousands of officers and individuals on how to deescalate situations. His principle teaching is that when you react, the event controls you. But when you respond, you're in control.

What’s a typical day like for you?
I open the building each morning at 7:15. I then assist with bus lanes, drop off, traffic control. At the end of the school day, I assist with the buses and traffic control. Occasionally, I need to assist the deans of students on deescalating situations. As a security officer and site supervisor, I am the eyes and ears in the building.

Do you have any skills or talents that most people don’t know about?
I am certified in Youth Mental Health First Aid. Youth Mental Health First Aid is designed for adults who interact with young people. The certificate teaches a 5-step action plan for how to help young people in both crisis and non-crisis situations. Some of the topics covered include anxiety, depression, substance use, disorders in which psychosis may occur, disruptive behavior disorders, and eating disorders.

What do you think are the best skills that you bring to your job?
Good judgment, common sense, and a good image.

Name three words that you describe you.
Professional, In-Tune, Knowledgeable.

What’s a goal you have for yourself that you want to accomplish in the next year?
Within the year, my goal is to graduate with my associate’s degree in Security Administration and eventually go on to take classes and courses that would lead to a bachelor’s degree. I also have a goal to take Bruce Gunderson’s Crisis Prevention course.

What are some causes you care about?
As a parent of twins, I feel strongly about youth mental health and the opiate crisis.

If you could go back in time and visit yourself on your first day on the job, what would you tell yourself?
I would tell myself to learn as much as I can about the industry and to get out there and ask questions.

Best piece of advice somebody ever gave to you?
The best piece of advice came from the instructor of my 20- hour Security Officer Course instructor, Charles. He said to be successful in the security industry you need to have a good image, good judgement, and common sense. I liked another quote from previous AST training, it was mentioned that SO’s are the face of the company, so it is important to look and act the part.

What opportunities for self-improvement have you been given in this role?
Per Mar AST course at the corporate office, First Aid and CPR. The site has also provided training in how to administer Narcan. Since being in this role, I became certified in Youth Mental Health First Aid and have taken additional NASRO trainings.

What skills have you perfected as a result of working at Per Mar?
I have perfected incident response skills and communication.

What have you felt proud about accomplishing in your time here?
I am very proud of the atmosphere and the culture that I have influenced while being the site supervisor. On a personal level, I am proud of becoming certified in youth mental health first aid.

What about your job makes you want to jump out of bed every morning?
The interactions, the good and the bad. I enjoy the good interactions, making connections, being a resource. I also enjoy the bad interactions because they prompt continued learning and development.

If you were an animated character, who would you be and why?
Bugs Bunny because he is witty and likeable.

How do you define success and how do you measure it?
Success to me is achieving your goals and it is measured by how much is accomplished.





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