Industry Terms(RSS)
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AC Loss
See Power Failure
Accounts Receivable
Billing Account Number
Activation
See Unknown Signal
Alarm Response Officer
A service where a Per Mar Alarm Response Officer visits your location before the police are dispatched. It is a way to avoid false alarm fines.
AR#
Accounts Receivable
ARO
See Alarm Response Officer
BA
See Burglar Alarm
Burglar Alarm
Alarm type
Bypass
Disregard that zone
Call List 2
Call list used when contacting the customer
CB#
See Circuit Box
CCTV
See Closed Circuit Television
Central Station
See Alarm Monitoring Center
CFL
See Communication Failure
Circuit Box
Monitored Alarm Account Number
CIS
See Customer Information Sheet
Closed Circuit Television
Camera
Communication Failure
System has lost the ability to send signals to the Central Station
Customer Information Sheet
Updated list sent to customers to verify contact and call lists are correct.
Customer Service
Customer Care
Disposition
Cause of alarm
ECVL
See Enhanced two call verification
EFT
See Electronic Funds Transfer
Electronic Funds Transfer
Automatic payments
Enhanced two call verification
To avoid false alarms - 2nd number called for burglar alarms before dispatching the police to help
Estimated Time of Arrival
Time it takes for someone to arrive on a location
ETA
See Estimated Time of Arrival
FA
See Fire Alarm
FCO/Change Order
See Installation Field Change Order
FD
Fire Depatment
Fire Alarm
Alarm type
Hold Up Alarm
Alarm type
HU
See Hold Up Alarm
Inactive
We are not monitoring your signals
Installation Field Change Order
Adjustment to the job, whether it is money, or parts
Late to Close
Alarm system has not been set by predetermined time
Late to Restore
Device that sent alarm has not been reset or still in alarm
LB
See Low Battery
Low Battery
Alarm type
LST
See Call List 2
LTC
See Late to Close
LTR
See Late to Restore
Mailers
See Weekly Activity Report
OHD
See Overhead Door
OP/CL
See Open/Close
Open/Close
Alarm received that does not specify type
Order Entry
Data Entry
OSY
See Ouside Screw-in/Stem Yoke Valve
Ouside Screw-in/Stem Yoke Valve
Outside waterline on the building
Overhead Door
When zoning out a site, this is used to define an Overhead Door
P/C
See Passcode/Password
Passcode/Password
The four digit code to disarm the system at the keypad
Passive Infrared Motion
Motion Detector
PBX
See Phone call
PD
Police Department
Per Mar Centre Customer Service Rep Distribution List
Email address to send inquiries, changes, etc. - pmccsr@permarsecurity.com
PIR
See Passive Infrared Motion
PIV
See Post Indicator Valves
PMCCSR
See Per Mar Centre Customer Service Rep Distribution List
Power Failure
Alarm type
Radio Fault Communication Failure
Alarm type
RF Comm Fail
See Radio Fault Communication Failure
Service
Repair technician
Shunt Code
See Keypad Code
SUP
See Supervisory
Supervisory
Alarm type
SVC
See Service
System off line
Disregarding signals for a specified amount of time
TA
See Tamper Alarm
Tamper Alarm
Alarm type
Unidentified Signal
See Unknown Signal
Unknown Signal
Alarm received that does not specify type
Weekly Activity Report
Report sent to customer for weekly activity with alarm system
