Industry Terms(RSS)

A |B |C |D |E |F |G|H |I |J|K|L |M |N|O |P |Q|R |S |T |U |V|W |X|Y|Z

A

AC Loss

See Power Failure

Accounts Receivable

Billing Account Number

Activation

See Unknown Signal

Alarm Response Officer

A service where a Per Mar Alarm Response Officer visits your location before the police are dispatched. It is a way to avoid false alarm fines.

AR#

Accounts Receivable

ARO

See Alarm Response Officer


B

BA

See Burglar Alarm

Burglar Alarm

Alarm type

Bypass

Disregard that zone


C

Call List 2

Call list used when contacting the customer

CB#

See Circuit Box

CCTV

See Closed Circuit Television

Central Station

See Alarm Monitoring Center

CFL

See Communication Failure

Circuit Box

Monitored Alarm Account Number

CIS

See Customer Information Sheet

Closed Circuit Television

Camera

Communication Failure

System has lost the ability to send signals to the Central Station

Customer Information Sheet

Updated list sent to customers to verify contact and call lists are correct.

Customer Service

Customer Care


D

Disposition

Cause of alarm


E

ECVL

See Enhanced two call verification

EFT

See Electronic Funds Transfer

Electronic Funds Transfer

Automatic payments

Enhanced two call verification

To avoid false alarms - 2nd number called for burglar alarms before dispatching the police to help

Estimated Time of Arrival

Time it takes for someone to arrive on a location

ETA

See Estimated Time of Arrival


F

FA

See Fire Alarm

FCO/Change Order

See Installation Field Change Order

FD

Fire Depatment

Fire Alarm

Alarm type


H

Hold Up Alarm

Alarm type

HU

See Hold Up Alarm


I

Inactive

We are not monitoring your signals

Installation Field Change Order

Adjustment to the job, whether it is money, or parts


L

Late to Close

Alarm system has not been set by predetermined time

Late to Restore

Device that sent alarm has not been reset or still in alarm

LB

See Low Battery

Low Battery

Alarm type

LST

See Call List 2

LTC

See Late to Close

LTR

See Late to Restore


M

Mailers

See Weekly Activity Report


O

OHD

See Overhead Door

OP/CL

See Open/Close

Open/Close

Alarm received that does not specify type

Order Entry

Data Entry

OSY

See Ouside Screw-in/Stem Yoke Valve

Ouside Screw-in/Stem Yoke Valve

Outside waterline on the building

Overhead Door

When zoning out a site, this is used to define an Overhead Door


P

P/C

See Passcode/Password

Passcode/Password

The four digit code to disarm the system at the keypad

Passive Infrared Motion

Motion Detector

PBX

See Phone call

PD

Police Department

Per Mar Centre Customer Service Rep Distribution List

Email address to send inquiries, changes, etc. - pmccsr@permarsecurity.com

PIR

See Passive Infrared Motion

PIV

See Post Indicator Valves

PMCCSR

See Per Mar Centre Customer Service Rep Distribution List

Power Failure

Alarm type


R

Radio Fault Communication Failure

Alarm type

RF Comm Fail

See Radio Fault Communication Failure


S

Service

Repair technician

Shunt Code

See Keypad Code

SUP

See Supervisory

Supervisory

Alarm type

SVC

See Service

System off line

Disregarding signals for a specified amount of time


T

TA

See Tamper Alarm

Tamper Alarm

Alarm type


U

Unidentified Signal

See Unknown Signal

Unknown Signal

Alarm received that does not specify type


W

Weekly Activity Report

Report sent to customer for weekly activity with alarm system


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